For customer success
Make it easy for every account to reach the right person
Give each customer a private hub with their onboarding and review calls, and share support calls across the team.
What gets in the way
Customers do not know who to book
They email support or wait until the renewal to ask.
Onboarding calls slip
New accounts wait days for a first call.
Coverage gaps
When a CSM is out, their accounts cannot book anyone.
How Cals helps
A hub per account
Each customer sees their onboarding, check-in and review calls in one private place.
Round robin across CSMs
Spread general calls so someone is always available.
Roles and permissions
Decide who can change meeting types and team settings.
Shared templates
Run every quarterly review the same way.
Recommended plan
Teams $49/month
Teams includes client hubs, round robin and roles for up to 20 people at one price.
Everything in Pro, plus
- Up to 20 members, no per-seat pricing
- Round-robin and collective meetings
- Shared meeting templates
- Roles and permissions
- Routing forms
- AI receptionist included
- 300 reminder credits a month